Employment Postings Details
Working Title
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Student Ambassador: Center for Student Success Help Desk
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Campus
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DCTC
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Working Title
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Student Ambassador: Center for Student Success Help Desk
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Location
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Student Life
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Duties
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Student Ambassadors assist with a wide variety of projects to support the Student Affairs Division and college. This position’s focus is to staff the help desk in the Center for Student Success. This position also provides support as needed to Student Affairs departments. Student Ambassador positions are flexible and can adapt to student’s strengths and areas they would like to gain work experience. No prior job experience needed.
Primary Job Duties:
1. Desire to learn and willingness to attend training as needed to learn job duties.
2. Ensure visitors in the Center for Student Success sign in.
3. Provide support to students and staff in the center.
4. Answer questions or direct visitors to appropriate staff for assistance.
5. Provide basic support for technology (e.g., logging on to computers, printing, accessing D2L and e-services).
6. Issue Student ID Cards
7. Maintain cleanliness and stock of supplies (e.g., fill printer paper, clean workspaces after use)
8. Other duties as assigned to support the Student Affairs Division and college.
Student Worker Expectations:
9. Be accountable.
10. Be respectful and professional at all times.
11. Be a positive representative of DCTC and display exceptional customer service.
12. Lead by example
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Qualifications
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The ideal candidate is organized, has good computer skills, desires to provide high quality customer service, and is able to communication effectively verbally and in writing.
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Work Schedule |
Monday-Friday, between the hours 7:30am-4pm. Set days/times flexible around student’s availability. |
Start Date
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8/26/2024
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End Date
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6/30/2025
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Number of Positions
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2
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Hours Per Week
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Up to 20 hours/week
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Contact Name
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Anna Voight
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Contact Phone
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651-423-8649
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Contact Email
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Anna.Voight@dctc.edu
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